Leading and Implementing Rapid Change
Presenter: Jerry Zygmuntowicz

This session will cover the guiding principles and best practices in leading a large-scale, fast-track change effort. Companies are increasingly undertaking large-scale program and change efforts to address strategic shifts such as integrating an acquired company, changing the organization’s sales model, reorganizing due to economic pressure, or implementing major process improvements enabled by a large-scale technology implementation. A Program Management Office (PMO) structure is an alternative to a traditional project management approach tailored for large-scale, rapid implementation programs. Typical configuration for PMO governance includes executive review, program core team, and work streams. This structure supports defined decision making, a cascading schedule or cadence, dashboard and reporting templates, plus clear communication processes. Finally, the critical importance and key elements of an integrated change management effort will be discussed, including leadership alignment, employee engagement, communication, and training.